• reservations@grandparkesil.kz
  • +7(7172)59-19-10


Booking Policies:

Official check-in time is 1:00 p.m. and official check-out time is 12:00 a.m.

In case of early check-in full payment of the room rate will be applied.

In case of delay of the guests’ check-out time payment will be covered in the next order:

– before 18:00, after check out time. Hotel charges payment for the half of twenty-four-hours due to the rate;

–  after 18:00, Hotel charges payment for the full twenty-four-hours.

Additional guest in the room is subject to additional payment   4 500 (four thousand five hundred) tenge for each additional guest.

Children under 6 years old stay free of charge.

Cancellation policy:

Please pay attention to cancellation condition while making reservation. Cancellation policy depends on tariff’s rule.

Pet Policy: Pets are not allowed.